Great Performance !

Communication Skills

o Tell me about a time when you were asked to make a presentation on
a business-related topic. What was the topic? How did you prepare?
What things did you do to make your presentation interesting and
effective? Did you use visual aids? Are you familiar with Microsoft
PowerPoint?
o Relate a story about a work situation in which your communication
skills were really put to the test. How important of a role have communication skills had in the development of your career? What
types of communication do you feel you are particularly good at?

• Conflict Management

o Recall for me a time when you had a disagreement with your boss.
What prompted the disagreement? What did you do to convince your
boss that your position was the correct one? How was the situation
resolved?
o Tell me of a time when you had a conflict with a co-worker. What was
involved? How did you handle it? Was compromise a part of your
solution?

• Confrontation

o Give me an example of a recent confrontation that you had with an
employee whose results were unacceptable. What did you do to
prepare for the confrontation? Where was the physical location of the
confrontation? What was your objective in confronting the employee
and was it achieved?
o Tell me about the last time that a superior confronted you with a
problem. What was involved? How did you handle the situation? How
was the matter resolved?

Taken From: 10 Minute Guide to Conducting a Job Interview