Interview
• Interviews were held in an area that was free from noise and interruption.
• Panel members were briefed about the candidate before each interview and were given a copy of the candidate’s resumé, together with the comments of reviewers who initially reviewed it.
• Panel members were punctual and prepared for the interview process.
• An attempt was made to put candidates at ease before each interview.
• In the opening segment of the interview, candidates were told what to expect during the interview.
• Candidates were asked to explain any questions raised in the initial review of their resumé.
• The 80/20 rule was followed—the candidate did at least 80 percent of the talking.
• Each member of the interview panel practiced active listening skills during the interviews.
• Panel members maintained eye contact with each candidate.
• The behavioral questions developed for each mandatory success factor were asked of all candidates interviewed.
• Candidates were allowed sufficient time to answer questions.
• Candidates were given verbal and nonverbal encouragement during the course of interviews.
• The course of each interview was appropriately controlled.
• Interviews were focused on mandatory success factors and didn’t drift into areas not related to the position being sought.
• Interview panel members took appropriate notes during the course of each interview.
• At the end of each interview, candidates were told what comes next.
• Candidates were given a positive impression of the company because one member of the interview panel took responsibility for “selling the company” to each candidate.
• During the closing segment of the interview process, candidates were given an opportunity to ask questions about the job and the company.
Taken From: 10 Minute Guide to Conducting a Job Interview



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