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Training and Mentoring

Posted by Maestro On March - 4 - 2009

District sales managers for XYZ Company are responsible for training and mentoring new sales staff, as well as continually developing existing staff. This function involves formal training sessions at the district office. It also involves regularly working with each member of the sales team in field situations, providing one-to-one coaching and skill-building activities.

Behavioral question: “Describe a time when you hired a new salesperson who knew very little about how to succeed in selling your company’s product. What kind of help did you provide?”

Follow-up probes:

• “What kinds of training techniques do you think work particularly well?”
• “What kinds of one-to-one activities have you participated in with new salespeople to help them achieve success?”
• “Tell us about a time when a salesperson refused to see things your way. What did you do?”
• “What is a mentor? Give us an example of a time when you mentored someone.”
• “Tell us about the impact that your training and mentoring activities have had on your past success as a sales manager.”

Taken From: 10 Minute Guide to Conducting a Job Interview

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