Great Performance !

In this lesson, you follow a general sales manager for XYZ Corporation step by step as he constructs a sample structured behavioral interview.

So far, you’ve learned to begin the interview process with an analysis of the job to determine the mandatory success factors; you’ve learned how to review resumés and to prescreen candidates to interview; you’ve learned about the process of structured behavioral interviewing; and you’ve learned how to develop behavioral questions that seek out essential competencies.

Now it’s time to put it all to work to construct an actual interview.

The Model

XYZ Corporation is about to lose an important member of its team. For the past 15 years, John Jones has occupied the position of district sales manager for one of the company’s most profitable geographic regions. John is scheduled to retire in two months, and recruitment activities to find a suitable replacement are about to begin.

Pete Smith, the general sales manager for the company, provides direct supervision of each of the company’s district sales managers, so he will take the lead in recruiting and evaluating candidates. Although the final hiring decision will be made by him, Pete decides to enlist the help of one
salesman, one district sales manager, and one home office support supervisor to assist him in the selection process.

Taken From: 10 Minute Guide to Conducting a Job Interview